Restore Hyper Wellness

New Mexico

Cosamor’s Role

Fractional Director of Strategy & Operations

The Challenge

As Restore Hyper Wellness franchises expanded, leadership needed stronger operational systems, clearer team alignment, and consistent client experiences across multiple wellness modalities. Rising operational costs required improved financial performance and revenue growth to support sustainable expansion.

The Approach

I partnered closely with franchise leadership to streamline operations, clarify roles and responsibilities, and strengthen communication across teams. I implemented structured planning practices and designed a comprehensive hiring, onboarding, and training framework rooted in wellness-centered leadership and operational clarity.

The Results

  • Improved team communication, morale, and leadership alignment

  • More efficient operations and a more consistent, high-quality client experience

  • Revenue growth of 19% and 38% across two locations within one year

  • I have had the opportunity to partner with Courtney for over a year. Her contributions to our team and business are substantial - not only does she have a depth and breadth of business knowledge, her leadership and communication skills are excellent. Her communication is clear and compassionate, her insights relevant and actionable, and her collaboration skills superb. Not only have our business results improved significantly since we began working together, my stress levels have decreased considerably! I could not recommend her as a partner or collaborator more highly.

    Elizabeth Lutes

    Owner, Restore Hyper Wellness, Santa Fe and ABQ, NM

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